Home Tim Ferriss Notes
Tim Ferriss · 2021-02-04 · 1h 55m

Marc Randolph on Building Netflix, Negotiating with Amazon/Bezos, and More | The Tim Ferriss Show

Netflix co-founder Marc Randolph on testing bad ideas fast, walking away from 98% of revenue, and refusing to sell to Amazon.

Marc Randolph on Building Netflix, Negotiating with Amazon/Bezos, and More | The Tim Ferriss Show
The guest

Marc Randolph — Co-founder and first CEO of Netflix, a serial entrepreneur whose career spans more than four decades and a half dozen startups. He is author of the memoir 'That Will Never Work' and host of the podcast of the same name.

The gist

Marc Randolph traces his path from leading wilderness leadership courses and panhandling on the streets of Hartford to building Netflix as a relentless idea-testing machine. He explains his core belief that there is no such thing as a good idea until you collide it with reality, illustrated through Netflix's pivot from DVD sales to subscription rental. He recounts high-stakes negotiations, including Jeff Bezos's acquisition offer and Blockbuster laughing off a $50 million sale, plus strategic discipline via the 'Canada principle' of relentless focus. He closes with personal lessons on protecting balance through weekly date nights and finding his life purpose: nudging people to stop thinking and start doing.

Big reveals

  • Randolph's central credo: there is no such thing as a good idea—every idea is a bad idea until you collide it with reality, so the key is finding quick, cheap, easy ways to test ideas.
  • The Netflix origin test: rather than write a business plan, they mailed a used CD to Reed Hastings's house for the price of a stamp to see if mail-order DVD rental could work.
  • About six months in, Netflix walked away from 98% of its revenue (DVD sales) in a single day to bet everything on the 2% rental business.
  • Less than a year in, Jeff Bezos called inquiring about buying Netflix; Amazon's CFO hinted at a $10-15 million range, but Randolph and Hastings decided on the flight home they weren't ready to hand over the keys.
  • Netflix flew to Dallas to sell to Blockbuster for $50 million and were laughed at by CEO John Antioco; Blockbuster declined and chose to compete instead.
  • The 'Canada principle': resist easy-looking expansions and instead focus all resources on the two or three things that matter most, because doubling down on the core yields a bigger payoff.
  • Randolph's Tuesday 5pm date night rule—he vowed not to be the entrepreneur on his sixth startup and sixth wife, and modeled the culture by leaving no matter the crisis.
  • His moment of clarity came at Richard Branson's Necker Island 'Finding Your Purpose' conference, where he realized his purpose was nudging people to act on their ideas.

Things worth remembering

  • As part of wilderness leadership training, Randolph survived three days on the streets of Hartford, Connecticut at 21 with no watch, wallet, food, or ID—even scavenging leftovers from food courts like a seagull.
  • At the National Outdoor Leadership School (NOLS), students are dropped at a trailhead for 30 days with rotating 'leader of the day' duty; Randolph started as a student at age 14.
  • Randolph practiced split testing as a kid doing 'candy arbitrage' and selling American Seeds door-to-door before becoming a direct-marketing professional.
  • Early Netflix idea candidates included personalized shampoo (mail in a lock of hair) and custom dog food before they landed on mail-order DVD rental.
  • Netflix's beta name was 'Kibble.com'; an advisor told Randolph to pick a beta name bad enough that he wouldn't be tempted to keep it. Other rejected names included Replay.com (which cost $40,000) and WebFlix.
  • When Randolph and Hastings visited early Amazon in Seattle, employees worked at desks made out of doors on sawhorses, crammed five or six to a cubicle amid pizza boxes and dogs.
  • Blockbuster relied on late fees and had an internal term, 'managed dissatisfaction,' for forcing repeat visits.
  • To make the last-minute Blockbuster meeting, Netflix—millions in the hole—chartered a corporate jet that happened to be owned by Vanna White.
  • Blockbuster eventually shrank from 9,000 stores to one, while the company it could have bought for $50 million grew to roughly $250 billion.
  • His 'That Will Never Work' podcast guests include a former pickup-artist employee now teaching genuine connection, a high-end erotic art gallery owner, and a builder of a 60,000-square-foot indoor adventure park.

Recommended in this episode

Books, products and media the guest or host genuinely endorsed here — with the buy link.

Affiliate link — we may earn a commission at no extra cost to you.

Guest’s ownBook

The 4-Hour Body

Tim Ferriss

“i view it as all-in-one nutritional insurance i recommended it in fact in the four hour body this is more than 10 years ago” — Tim Ferriss 00:00:00
Find it on Amazon
Guest’s ownProduct

Netflix

Netflix (inferred)

“although he is best known as the co-founder and first ceo of netflix mark randolph's story has a lot more to it” — Tim Ferriss 00:04:06
Find it on Amazon
Guest’s ownBook

That Will Never Work

Marc Randolph

“author of an international best-selling memoir and host of the brand new podcast one of my favorite titles for a podcast that will never work” — Tim Ferriss 00:04:37
Find it on Amazon
Guest’s ownMedia

That Will Never Work

Marc Randolph

“host of the brand new podcast one of my favorite titles for a podcast i've seen in a long time that will never work” — Tim Ferriss 00:04:37
Find it on Amazon