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Lex Fridman · 2020-05-23 · 1h 12m

Kate Darling: Social Robotics | Lex Fridman Podcast #98

MIT researcher Kate Darling explains why we treat robots like living things and what that reveals about human empathy.

Kate Darling: Social Robotics | Lex Fridman Podcast #98
The guest

Kate Darling — A researcher at MIT Media Lab specializing in social robotics and robot ethics. She studies the emotional connections humans form with lifelike machines and how technology intersects with society.

The gist

Kate Darling and Lex Fridman explore why people instinctively anthropomorphize robots, treating them like living beings even when they know they are machines. The conversation ranges across robot ethics, the dangers and opportunities of emotional attachment to machines, the trolley problem in autonomous vehicles, and lessons drawn from the history of animal domestication. Darling argues robots should be compared to pets rather than humans, and that they can fill genuine emotional needs without replacing human relationships. They also discuss the societal risks of data collection, manipulation, and broken intellectual property law in the software age.

Big reveals

  • Lex admits he believes most humans have evil inside us, and that robot abuse worries him because it reveals that darkness rather than because robots can feel.
  • Darling questions whether future generations will view how we treat animals the way we now view atrocities, while doubting we actually care about consistent biological criteria.
  • Soldiers became so emotionally attached to bomb-disposal PackBots in Iraq that they gave them funerals with gun salutes and risked their lives to save them.
  • Darling argues comparing robots to humans is the wrong analogy and we should compare them to pets, filling loneliness in a different, supplemental way.
  • Darling is confident home-robot companies are secretly designing for emotional connection, while Lex says those companies are actually afraid of it.
  • Darling argues the trolley problem's real lesson is that there is no right answer and our moral intuitions shouldn't be the basis for autonomous-vehicle rules.
  • Both agree humans are deeply lonely even in fulfilling relationships, and robots could explore unmet emotional complexity without interfering with human bonds.

Things worth remembering

  • Over 85% of Roomba owners give their vacuum a name and want the same unit back after repair.
  • Nobody cared about whales until someone recorded them singing, which launched the Save the Whales movement in the 1970s.
  • Disney animators originally tried to make Bambi lifelike, then discovered big eyes and a small nose made people respond better than realism.
  • Amazon employs a whole team for Alexa's personality, with different personalities for each country.
  • A baby-seal robot used with dementia patients works better than Alexa because its simple design never disappoints expectations.
  • The Pleo robotic dinosaur could mimic pain and distress, crying out when held by the tail or hit too hard.
  • Picking an unfamiliar animal like a dinosaur lets designers get away with more because people have no preformed expectations.
  • Research shows people respond far more viscerally to violence against a physical robot than to violence on a screen.

Recommended in this episode

Books, products and media the guest or host genuinely endorsed here — with the buy link.

Affiliate link — we may earn a commission at no extra cost to you.

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